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Sanlam’s Legal Notices

Explore how we manage your personal information so you can make empowered financial decisions.

Our legal policies and disclosures

View the guidelines that we follow to manage your financial future with responsibility and transparency.
  • Our legal policies and disclosures
Terms of Use
A general Terms and Conditions agreement that applies to all websites owned, operated, or sponsored by any member of the Sanlam Group.
Privacy Notice
How the Sanlam Group collects, uses, discloses, retains and protects your personal information.
POPIA
The Protection of Personal Information Act (POPIA) secures the integrity and sensitivity of your personal information.

FAIS
The Financial Advisory and Intermediary Services Act (FAIS) regulates the financial services industry, which includes providing advice and intermediary services.
PPFM
The Principles and Practices of Financial Management (PPFM) outlines how a long-term insurer, like Sanlam, manages discretionary participation funds.

PAIA
The Promotion of Access to Information Act 2 of 2000 (PAIA) is the right to the information required for the exercise and protection of any rights.


FAIS Conflict of Interest policies
Protects from conflicts of interest at Sanlam by requiring all Sanlam employees and service providers to comply with a Code of Ethical Conduct.
Section 13B PFA Conflict of Interest Management Policies
Policy determining how a pension fund benefit administrator will comply with section 13B(5) of the Pension Funds Act regarding avoidance of conflict between the interests of the administrator and the duties it owes to the pension fund under its administration.
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Retirement funds

Take a look at the regulations, fund rules, and important communications for selected Sanlam products.
  • Retirement fund bulletins
  • Pension Funds Act, Regulation 28
  • Retirement fund rules
  • Fund benefit statements
  • Fund plan descriptions
    • 0860 726 526 | 011 359 7700Monday to Friday 08:00 to 17:00
    Sanlam Head Office2 Strand Road Bellville
    11 West St,Houghton Estate Johannesburg

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    Conflict of Interest management Policies in terms of Pension Funds Act
    Privacy notice
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    Principles and practices of financial management (PPFM)
    Promotion of access to information act (PAIA)
    Conflict of interest policies in terms of FAIS
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