- Claim types
- How to claim
- Contact us
How can we support you
- How can we support you

Life and funeral claims
A loved one has passed away and you need to cover funeral costs.

Medical and disability claims
Cover medical, illness, hospitalisation or disability expenses.

Work and income-related claims
An illness or injury has affected your ability to work or earn an income.
How to claim
Our claims process
Understand the key steps in our claims process
- Claim today in 4 simple steps
step 1
Prepare to submit your claim
Gather all the required information and relevant documents. This may differ depending on the specific Sanlam product.
STEP 2
Submit your claim
Complete your claim form and submit supporting documents.
STEP 3
We assess your claim
We review your claim and may request additional documents if needed.
STEP 4
Claim outcome and payment
Once approved, we finalise your claim and arrange payment.
Get in touch
Contact us
Complete this form to get a response between 08:00 and 17:00 on weekdays.
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