• Claim types
  • How to claim
  • Contact us

How can we support you

  • How can we support you
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Life and funeral claims
A loved one has passed away and you need to cover funeral costs.
  • Life cover on a savings policy

  • Funeral cover

  • Funeral benefit from life cover

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    Medical and disability claims
    Cover medical, illness, hospitalisation or disability expenses.
  • Sickness benefit

  • Hospital admission for One Medical Plan

  • Severe illness, dread disease, or child illness

  • Medical gap cover

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    Work and income-related claims
    An illness or injury has affected your ability to work or earn an income.
  • Income Protection

  • Disability or accident benefits

  • How to claim

    Our claims process

    Understand the key steps in our claims process
    • Claim today in 4 simple steps
    step 1
    Prepare to submit your claim
    Gather all the required information and relevant documents. This may differ depending on the specific Sanlam product.
    STEP 2
    Submit your claim
    Complete your claim form and submit supporting documents.
    STEP 3
    We assess your claim
    We review your claim and may request additional documents if needed.
    STEP 4
    Claim outcome and payment
    Once approved, we finalise your claim and arrange payment.
    Get in touch

    Contact us

    Complete this form to get a response between 08:00 and 17:00 on weekdays.
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