Funeral cover
Please follow the instructions below to submit a funeral claim for the death of a loved one. If a claim is approved it will be paid out as a lump sum.

Start your claim
What documents do I need for a natural cause of death?
A clear copy of the official death certificate issued by the Department of Home Affairs
A clear copy of the deceased’s ID. Should the identity numbers on the death certificate differ to that of the ID, a letter from Home Affairs with an explanation will be required.
A clear copy of the claimant’s ID
A proof of bank account into which the claim will be paid. If possible, a bank statement stamped by the bank. Please note that the statement cannot be older than three months at the date the claim is submitted. If a bank statement cannot be provided then a cancelled cheque will be accepted. In the case of third party payments, where the beneficiary does not have a bank account, we require a clear, certified copy of the account holder’s ID, as well as a bank statement and a completed Sanlam discharge form.
Copy of BI/DHA 1663 (Notification of Death) or BI/DHA-1680 (Death Report)
What documents do I need for a unnatural or unknown cause of death?
A clear copy of the official death certificate issued by the Department of Home Affairs
A clear copy of the deceased’s ID. Should the identity numbers on the death certificate differ to that of the ID, a letter from Home Affairs with an explanation will be required.
A clear copy of the claimant’s ID
A proof of bank account into which the claim will be paid. If possible, a bank statement stamped by the bank. Please note that the statement cannot be older than three months at the date the claim is submitted. If a bank statement cannot be provided then a cancelled cheque will be accepted. In the case of third party payments, where the beneficiary does not have a bank account, we require a clear, certified copy of the account holder’s ID, as well as a bank statement and a completed Sanlam discharge form.
Copy of BI/DHA 1663 (Notification of Death) or BI/DHA-1680 (Death Report)
Fully completed police report
Road accident report (if cause of death was as a result of a motor vehicle accident)
What documents do I need for a stillborn child?
A certified copy of the ID of the stillborn child’s mother
Notice of stillbirth
A letter from the doctor who was present at the baby’s birth, confirming who the mother of the child is and at how many weeks the child was born
Proof of bank account into which the claim will be paid. If possible, a bank statement stamped by the bank. Please note that the statement cannot be older than three months at the date the claim is submitted. If a bank statement cannot be provided then a cancelled cheque will be accepted. In the case of third party payments, where the beneficiary does not have a bank account, we require a clear, certified copy of the account holder’s ID, as well as a bank statement and a completed Sanlam discharge form.
Download your claims forms
Please download and complete all the forms below in order to submit your claim.
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| Funeral Cover Claim form (ENG) | ||
| Police Report form (ENG) |
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Submit and track your claim
Alternatively, submit your claim by forwarding us your completed form and supporting documents by:
Email: deathclaims@sanlam.co.za
Dropping it off at your nearest Client Care Centre
Working through your financial adviser
If you are unhappy with the outcome of your claim, you are welcome to appeal to us to reconsider, or you may refer your complaint to the Sanlam Arbitrator.
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