A clear copy of the official death certificate issued by the Department of Home Affairs

A clear copy of the deceased’s ID. Should the identity numbers on the death certificate differ to that of the ID, a letter from Home Affairs with an explanation will be required.

A clear copy of the claimant’s ID

A proof of bank account into which the claim will be paid. If possible, a bank statement stamped by the bank. Please note that the statement cannot be older than three months at the date the claim is submitted. If a bank statement cannot be provided then a cancelled cheque will be accepted. In the case of third party payments, where the beneficiary does not have a bank account, we require a clear, certified copy of the account holder’s ID, as well as a bank statement and a completed Sanlam discharge form.

Copy of BI/DHA 1663 (Notification of Death) or BI/DHA-1680 (Death Report)

Certified copy of the official death certificate issued by the Department of Home Affairs

Certified copy of the deceased’s ID

A letter from the funeral parlour, on a formal letterhead, confirming that the deceased is in their care

BI 1663 completed by the doctor who certified the death

A certified copy of the claimant’s ID and a completed SAPS statement

Completed Banking Details form