Policy claims
Debility claim
- What documents do I need for a Debility claim?
Completed Debility claim form
Identity document, Birth certificate ( if minor) or Passport of the policyholder & Life Assured
Proof of bank account for the Claimant
i. Stamped bank statement ii. If proceeds are payable into an account other than the collection account
Proof of hospitalisation (if applicable)
- How to submit your claim?
Choose the easiest option that works best for you – we’re here to support you every step of the way:
WhatsApp
086 123 5433 Submit your claim and check your claim status anytime.
Email
deathclaims@sanlamsky.co.za Send us your completed form and documents via email.
Visit nearest Retail Branch
Get in-person assistance at your nearest Sanlam branch. Click here for the list of branches.
Need a claim form?
Download and complete the form at your convenience and submit it using your preferred method.
- Track your claim status
You can easily track your claim status anytime via WhatsApp. Simply open WhatsApp, say “Hi” to start the conversation, select option 1 and follow the easy prompts.