Policy claims
  • How to claimUnderstand our claims process end-to-end

  • Funeral claimsFind what you'll need to claim and get started

  • Life cover claimFind what you'll need to claim and get started

  • Disability claimFind what you'll need to claim and get started

  • Debility claimFind what you'll need to claim and get started

  • Hospital claimFind what you'll need to claim and get started

  • Debility claim

    1. What documents do I need for a Debility claim?

      • Completed Debility claim form
      • Identity document, Birth certificate ( if minor) or Passport of the policyholder & Life Assured
      • Proof of bank account for the Claimanti.    Stamped bank statement
        ii.   If proceeds are payable into an account other than the collection account
      • Proof of hospitalisation (if applicable)
    2. Choose the easiest option that works best for you – we’re here to support you every step of the way:
      • WhatsApp086 123 5433
        Submit your claim and check your claim status anytime.
      • Emaildeathclaims@sanlamsky.co.za
        Send us your completed form and documents via email.
      • Visit nearest Retail BranchGet in-person assistance at your nearest Sanlam branch. Click here for the list of branches.
      • Need a claim form?Download and complete the form at your convenience and submit it using your preferred method.
    3. You can easily track your claim status anytime via WhatsApp. Simply open WhatsApp, say “Hi” to start the conversation, select option 1 and follow the easy prompts.