Benefit, refund and maturity claims
Maturity claim
- What documents do I need for a Maturity claim?
Completed Maturity claim form
Identity document, Birth certificate ( if minor) or Passport of the Policyholder and claimant
Proof of bank account details
i. Bank statement stamped by bank; or ii. Pay slip with full account number
Proof of residence of the Policyholder showing the physical home address. (Not a document from Sanlam), (e.g. municipality bill or lease/rental agreement or letter from the local councillor)
The above should not be older than 3 months
- How to submit your claim
Choose the easiest option that works best for you – we’re here to support you every step of the way:
WhatsApp
086 123 5433 Submit your claim and check your claim status anytime.
Email
investmentclaims@sanlamsky.co.za Send us your completed form and documents via email.
Visit nearest Retail Branch
Get in-person assistance at your nearest Sanlam branch. Click here for the list of branches.
Need a claim form?
Download and complete the form at your convenience and submit it using your preferred method.
- Track your claim status
You can easily track your claim status anytime. Simply call our call centre and one of our friendly consultants will assist you.