Benefit, refund and maturity claims
Maturity claim
What documents do I need for a Maturity claim?
Completed Maturity claim form
Identity document, Birth certificate ( if minor) or Passport of the Policyholder and claimant
Proof of bank account details
i. Bank statement stamped by bank; or ii. Pay slip with full account number
Proof of residence of the Policyholder showing the physical home address. (Not a document from Sanlam), (e.g. municipality bill or lease/rental agreement or letter from the local councillor)
The above should not be older than 3 months
How to submit your claim
Choose the easiest option that works best for you – we’re here to support you every step of the way:
WhatsApp
086 123 5433 Submit your claim and check your claim status anytime.
Email
investmentclaims@sanlamsky.co.za Send us your completed form and documents via email.
Visit nearest Retail Branch
Get in-person assistance at your nearest Sanlam branch. Click here for the list of branches.
Need a claim form?
Download and complete the form at your convenience and submit it using your preferred method.
Track your claim status
You can easily track your claim status anytime. Simply call our call centre and one of our friendly consultants will assist you.