Policy management

  • DebiCheckTake control of your debit orders.

  • Struggling to pay?We understand financial challenges happen and we're here to help.

  • Personal informationKeep your details updated to get the right support, benefits, and communications.

  • Self-serviceTake control of your policy 24/7.

  • Stay safe onlineReport suspected fraud and learn about what to look out for.

  • Withdrawals, surrenders and cash bonusFind out and claim for benefits that haven't yet been paid to you.

  • Struggling to pay

    Importance of paying premiums and available options
    1. Stay covered, stay confident

      Life can be unpredictable, but your peace of mind shouldn’t be. Paying your monthly premiums is essential to keeping your policy active – ensuring that you and your loved ones remain protected when it matters most.

    2. We understand that financial challenges happen. That’s why we offer flexible options to help you keep your policy going, even during tough times:

      • Option 1: Flexible payment arrangements

        Speak to us about setting up a payment plan to stay on track and avoid missing a premium.

      • Option 2: Reduce your cover

        Lower your premium by adjusting your cover amount to better fit your current budget.

    3. Rather than skipping a payment or cancelling your policy, talk to us. We’re here to make managing your premiums as simple and stress-free as possible.

      Call us at 0860 485 485 or email debitorderinfo@sanlamsky.co.za

      Your cover is our priority - let’s work together to keep your cover active, giving you peace of mind when you need it most.