Policy management
Struggling to pay
Stay covered, stay confident
Life can be unpredictable, but your peace of mind shouldn’t be. Paying your monthly premiums is essential to keeping your policy active – ensuring that you and your loved ones remain protected when it matters most.
What if you're struggling to pay?
We understand that financial challenges happen. That’s why we offer flexible options to help you keep your policy going, even during tough times:
Option 1: Flexible payment arrangements
Speak to us about setting up a payment plan to stay on track and avoid missing a premium.
Option 2: Reduce your cover
Lower your premium by adjusting your cover amount to better fit your current budget.
Don’t cancel or skip - let’s make it work
Rather than skipping a payment or cancelling your policy, talk to us. We’re here to make managing your premiums as simple and stress-free as possible.
Call us at 0860 485 485 or email debitorderinfo@sanlamsky.co.za
Your cover is our priority - let’s work together to keep your cover active, giving you peace of mind when you need it most.