Policy claims
Hospital claim
- What documents do I need for a Hospital claim?
Completed Hospital claim form
Identity document, Birth certificate ( if minor) or Passport of the Life Assured and Policyholder if different
Proof of bank account details for the claimant if proceeds are to be paid into an account other than the premium paying account
i. Bank statement stamped by bank; or ii. Pay slip with full account number iii. The above should not be older than 3 months.
Hospital invoice that shows the dates that the Life Assured was in hospital, reason for hospitalisation and patient’s name
- How to submit your claim?
Choose the easiest option that works best for you – we’re here to support you every step of the way:
WhatsApp
086 123 5433 Submit your claim and check your claim status anytime.
Email
cmr@sanlamsky.co.za Send us your completed form and documents via email.
Visit nearest Retail Branch
Get in-person assistance at your nearest Sanlam branch. Click here for the list of branches.
Need a claim form?
Download and complete the form at your convenience and submit it using your preferred method.
- Track your claim status
You can easily track your claim status anytime via WhatsApp. Simply open WhatsApp, say “Hi” to start the conversation, select option 1 and follow the easy prompts.