Benefit, refund and maturity claims

  • Unclaimed benefitsFind out and claim for benefits that haven't yet been paid to you.

  • Maturity claimAccess your payout quickly and easily once your policy matures.

  • Refund claimSubmit a claim for overpayments or premium refunds.

  • Refund claim

    1. What documents do I need for a Refund claim?
      • Completed Refund claim form

      • Identity document, Birth certificate ( if minor) or Passport of the policyholder or claimant

      • Proof of bank account details

        i. Bank statement stamped by bank; ii. The above should not be older than 3 months.

      • WhatsApp

        086 123 5433 Submit your claim and check your claim status anytime.

      • Email

        skyinvestmentclaims@sanlamsky.co.za Send us your completed form and documents via email.

      • Visit nearest Retail Branch

        Get in-person assistance at your nearest Sanlam branch. Click here for the list of branches.

      • Need a claim form?

        Download and complete the form at your convenience and submit it using your preferred method.

    2. You can easily track your claim status anytime. Simply call our call centre and one of our friendly consultants will assist you.